Penn men's and women's basketball games, volleyball and wrestling matches are played at the historic Palestra, the most storied gymnasium in the history of collegiate athletics.
The Palestra has hosted more games and more visiting teams than any other facility.
Located on the University of Pennsylvania campus, The Palestra was given its name by Greek professor Dr. William N. Bates, who felt the name logical because in ancient Greece, young men would compete in a variety of events in a rectangular enclosure attached to the gymnasium to the view of all who would come -- a Palestra.
The name was widely accepted by the organizing committee for it fit the specifications: authenticity, dignity, descriptive, and novel. So, in 1927, The Palestra was opened.
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PENN ATHLETICS TICKET OFFICE
Phone: (215) 898-6151
Fax: (215) 573-2161
Penn Athletics Ticket Office
235 South 33rd Street
Philadelphia, PA 19104-6322
Monday through Friday, 10:00 a.m. until 5:00 p.m. (excluding University Holidays)
Monday through Friday, 10:00 a.m. until 2:00 p.m. (excluding University Holidays)
Please call the Penn Athletics Ticket Office for specific event hours and information.
FROM THE NEW JERSEY TURNPIKE AND POINTS NORTH: Take exit 4 of the New Jersey Turnpike. Take I-295 to the Walt Whitman Bridge. Take I-76 West to Exit 346A, South Street (a left-side exit off the highway). At the top of the ramp, turn left onto South Street. You will pass Franklin Field on your right, then turn right onto 33rd Street at the end of the stadium. You will pass Weightman Hall (closes up Franklin Field) and Dunning Coaches' Center, and The Palestra will be on your right (beyond Shoemaker Green).
FROM THE PENNSYLVANIA TURNPIKE AND POINTS WEST: Take exit 24 (Valley Forge) of the Pennsylvania Turnpike. Follow I-76 East to Exit 346A, South Street (a left-side exit off the highway). At the top of the ramp, turn right onto South Street. You will pass Franklin Field on your right, then turn right onto 33rd Street at the end of the stadium. You will pass Weightman Hall (closes up Franklin Field) and Dunning Coaches' Center, and The Palestra will be on your right (beyond Shoemaker Green).
FROM POINTS SOUTH Follow I-95 North to PA 291 East and follow signs to I-76 West. Take I-76 West to Exit 346A, South Street (a left-side exit off the highway). At the top of the ramp, turn left onto South Street. You will pass Franklin Field on your right, then turn right onto 33rd Street at the end of the stadium. You will pass Weightman Hall (closes up Franklin Field) and Dunning Coaches' Center, and The Palestra will be on your right (beyond Shoemaker Green).
The Palestra is equipped with two access areas and two seating platforms for our guests. Ushers will be located at each entrance to the reserved seating area to assist all patrons with seating or any other needs. Please contact an usher if you require reseating to the disability seating area.
There are accessible telephones and water fountains located on the concourse. In addition, the concession stands are accessible to those patrons in wheelchairs and the restrooms are equipped with the appropriate facilities
There is on-site parking available on a first-come, first-serve basis. Automobile parking is $15 for special events.
There is a limited number of wheelchair seating areas available in The Palestra. The wheelchair seating platforms are located at sections 202 and 219. Due to limited seating availability, only one person may accompany the ticket holder in the seating area. In order to obtain a ticket for the wheelchair seating platform, please contact the Penn Box Office at 215-898-6151.
There are four (4) main spectator entrances to The Palestra.
Northwest Gate: Entrance for patrons already possessing a ticket to the event.
Southwest Gate: Entrance for patrons already possessing a ticket to the event.
East Gate: Entrance for student tickets. Students receive a discounted rate at this entrance.
West Gate: Entrance for will call, student-athlete guest tickets, VIP and media. Game-day tickets can be purchased here as well.
ENTRY POLICIES FOR ATHLETIC EVENTS
The following policies have been implemented by the University of Pennsylvania for building security and patron safety:
The following items are PROHIBITED in The Palestra:
Backpacks or bags larger than 12" x 12" x 6"
Glass bottles and cans
Weapons and contraband
Smoking (in seated areas and concourse)
If prohibited items are found, entrance can be denied. No items will be checked-in.
PERMITTED items include food in clear plastic bags, sealed plastic containers and service animals.
All guests and/or their belongings are subject to be screened by entry personnel. Please arrive early. Doors open 1 1/2 hours prior to an event. Thank you for your cooperation in making the Penn Athletic facilities a safe environment.
Limited parking is available on-site during special events, while during basketball games, all lots surrounding the Palestra are reserved. A parking fee is charged per car and may vary from event to event, but are typically as follows: Automobile parking $15 for special events.
Other parking can be found at 34th and Chestnut Streets (coming from either 34th Street or Chestnut Street) or South Street and Convention Ave. Rates vary.
POLICIES & SERVICES
ALCOHOL AND WEAPONS
Alcohol and/or weapons are not permitted inside any Penn athletic facility.
Public address announcements will be used only in the event of emergencies. Contact an event operations staff member with your special needs.
Animals are prohibited inside of The Palestra with the exception of service animals for persons with disabilities.
The Palestra prohibits bags larger than 12" x 12" x 6" from being brought into the facility. All bags are subject to search upon entry and within the facility. This policy applies to all patrons as well as employees at The Palestra.
BANNERS AND SIGNS
Signs may not be hung throughout the Palestra. Handheld signs are welcome provided they are event related and in good taste. Signs on poles or sticks are not permitted. Signs must be constructed of paper or poster-board and not obstruct the view of other spectators. Wooden signs or signs made of metal material are not permitted.
BOTTLES AND CANS
Bottles and Cans are prohibited inside The Palestra. All spectators are subject to search at the gates.
Video cameras, audio equipment and cameras with professional lenses are permitted if they do not obstruct view or interfere with the game in any way. Per NCAA rules, no flash photography is permitted.
CHILDREN TICKET POLICY
Children two (2) years of age and younger do not need a ticket to enter The Palestra. They must be seated on a parent or guardian's lap and not interfere with the sight lines of other spectators. In order to receive a promotional item, children must have a ticket.
COMPLIMENTS, COMPLAINTS AND COMMENTS
Patrons with questions, comments, criticisms, observations or otherwise may express it in person to any Penn Guest Services staff member.
First aid is located in the Southwest corner on The Palestra floor. An ambulance squad unit is on duty at each event. Notify a security guard, usher or Penn Athletic staff member if you are in need of medical assistance.
FACILITY SERVICE PROVIDERS
- Aramark: Provides The Palestra with food and beverage services.
- Contemporary Services Corporation (CSC): Event security that usher, take tickets and provide event security.
- Penn Athletic Staff: Coordinates all game-event management.
Aramark is the exclusive concessionaire for Penn Athletics. Concession stands are located around the concourse and offer a wide variety of snacks, hot foods and beverages. Alcohol is neither sold nor permitted.
GAME DAY PUBLICATIONS/PROGRAMS
Programs are sold at each entrance and at various other locations along the concourse during the game.
GATE OPENING TIMES
Gates will typically open 1 1/2 hours prior to the scheduled start of the game. For basketball games, the Class of '71 Room will typically open 1 1/2 hours prior to the scheduled start of the game.
LOST AND FOUND
Lost and Found is located in the front lobby during the event. Any found items will be turned over to the Franklin Field Box Office the following day.
MEDIA AND PUBLIC RELATIONS INQUIRIES
The University of Pennsylvania Athletic Communications staff will gather and assemble all facts that are of interest to the media. Please direct all questions or comments regarding media related issues to Penn Athletic Communications personnel.
Merchandise is available is the Southwest concourse of The Palestra. It is also available thru the web site: www.pennathletics.com.
Penn Police are onsite from the time the doors open until the event has ended. Please contact event security or usher if you need assistance.
Patrons may not exit and re-enter the facility using the same ticket. However, in case of emergency, a patron may receive a signature on their ticket stub and a hand stamp from a gate supervisor, which will permit a patron to re-enter the facility at the same gate. Patrons that leave the facility at any time without first obtaining a hand stamp and signature from a gate supervisor will not be permitted to re-enter the facility with the same ticket.
Two restrooms each for men and women are located on the concourse level of the arena. There is one (1) men's and one (1) women's restrooms in each the East and West ends of the facility.
Scoreboard messages are available on a limited basis at The Palestra. These messages can be used as effective marketing tools for fraternities/sororities, student groups, and any other organization that is attempting to advertise. Most requests will be accepted. Fees may apply. Please contact the Penn Athletics Marketing Office at 215/898-1015 in order to have your message on the message board. No requests will be permitted at the game.
For the health and comfort of others, smoking is not permitted in The Palestra. Smoking is permitted on the outside of the North Concourse during half-time only.
Pay telephones are located on the concourse level by Section 216.
Please check your local TV listings.
Here at Penn, we value and support the enthusiasm of our spectators, however, we ask that you observe a certain "Code of Conduct." Please respect the rights of others surrounding you by acting appropriately. All season ticket holders are responsible for their conduct as well as the conduct of their guests and persons occupying their seats. Violations, by a season ticket holder or anyone occupying their seats, may result in having their season ticket holder privileges revoked without reimbursement.
University of Pennsylvania Athletics denounces the sale of a game ticket at any price higher than the face value, regardless of the price of the ticket and where the scalping occurs. Participation in scalping by any employee caught scalping tickets will risk the repercussions associated with violating this policy. Similarly, any account holder of a ticket being scalped will be held accountable and may have privileges revoked without reimbursement. For further information on our Ticket Scalping Policy, please contact Penn Police at 215-898-7297.
THERE ARE NO TOURS OF THE PALESTRA, but the public is welcome to visit during games.
Ushers will be located at each entrance to the reserved seating area to assist you with your seating or with any other needs.